Bernard and Maxine Cohen Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 Dear Mark, You are the best builder in north central Florida. We have built homes in Gainesville, Jacksonville and Tallahassee Florida so we know quite a bit about residential contractors in this area. Never before have we experienced the cooperation, professionalism, dependability and integrity that you demonstrated before, during and after the construction of our fine home. You made our entire building experience enjoyable and exciting. The expert craftsmanship provided by you and each of your sub-contractors resulted in a high quality home that we are very proud of and have enjoyed for more than ten years. As you will recall, we met you in 1995 during one of your many Parade of Homes events. We watched you show your home to a couple of young seventy year old ladies who had many questions during their home tour. Your demeanor, sensitivity and comforting people skills made the decision to choose our next builder very easy. We knew that we had found our favorite builder. We appreciate all that you have done to bring our dream home to reality. We also appreciate all you have continued to do to update and remodel our home with a beautiful sunroom and outdoor living area. Mark, without any hesitation, we would recommend you to anyone looking for their "Favorite Builder". Sincerely, Bernard and Maxine Cohen Lou and Pam Stolba Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 Dear Mark, Thank you for your excellent work on our recent renovation project. When you first worked on our home after the damage we sustained during Hurricane Ivan, we were impressed by every aspect of the project. Not only did you go above and beyond by coming out during the storm itself, but the repairs were completed promptly and the end result was outstanding. Your crews were efficient and took excellent care of the work area, cleaning up at the end of every work day and being very careful of our belongings during the repairs. As soon as we decided to proceed with our recent renovation and exterior repairs, we knew there was no other choice as to whom we would ask to handle the job. Your modifications to our basic idea contributed to a result that exceeded our expectations. Once again, your crews were prompt and took excellent care of our home during the project. The workmanship on all fronts - framing, plastering, wood floor repair, trim carpentry, masonry, tile work and painting - was exceptional. The fact that the inside walls of the pantry remodel were given the same level of attention as the exterior walls is just one example of the professionalism of your crews. You can be assured that when we need or choose to do any future work on our home, your name will be the only one on our list. Sincerely, Lou and Pam Stolba Ruth and Rick Feiock Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 Dear Mark, We want to thank you for your excellent work and professionalism. As you will recall, we had significant water intrusion in our nine-year old house and had contacted you to resolve the problem. You had come highly recommended from several of our colleagues and friends. When we contacted you about the problem, we found you to be responsive, straight-forward, and honest. You reviewed the home inspector's report, then began your own thorough investigation into the problem and prepared detailed steps to remedy the situation. Throughout the process, we found you and your subcontractors to be professional and to provide an exceptionally high quality of service. We were impressed with your approach, your close attention to detail, and your commitment to working with us. To date, we have no issues with water intrusion since your involvement. It was because we were so impressed with your work on the first project that we approached you about installing hard wood floors in the living room and making several other modifications to our house. We felt so comfortable with you that we left the country during the renovation! When we returned, you had completed everything on time, on budget, and with attention to the smallest detail. The quality of your work is impeccable. We are beginning our third project with you. Without a doubt, you are our favorite builder. We continue to tell our friends and colleagues about the high quality of your work, your attention to detail, your hands on approach, and the pride that you take in your work. We look forward to working with you in the future. I hope that you provide future clients with our phone number. We would be happy to serve as a reference for those thinking about working with you. Sincerely, Ruth and Rick Feiock Henry and Beth Dzilinski Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 Dear Mark, I want to thank you for all the good work you have done for us over the years. From the construction of our home in 2001 to the recent addition of a sunroom on our former screened porch, your work has been exemplary. We have enjoyed our home so much and now with the sun room, we are able to enjoy it even more so. We continue to receive compliments on our home from friends and family. We thank you for the tremendous input you had in our home from its earliest inception to its completion. The one thing that so stands out with me is that anytime we have a problem, or even a question other than the house but the property, for example, you are always ready to help. You have given us such great customer service; I honestly do not know how you can do that with all your customers! It is this great customer service that has earned you the title of Tallahassee's Favorite Builder. We can agree with that title and look forward to a long time of enjoying our home and knowing that your help and advice are just an email away even after eight years. Thank you, again, for all the detailed work and effort you put into our home and our recent addition. Sincerely, Henry and Beth Dzilinski Jack "Jake" E. Kiker, III Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 Dear Mark, From our first meeting to discuss the proposed project, to the last day that his guys were on the job, Mark and his team were considerate, courteous, very responsive and incredibly helpful in finding solutions within budget to any issues that arose. Worley Construction went above and beyond to address each and every concern that we had, and I would not hesitate to recommend their services to anyone considering an improvement project. Sincerely, Jack "Jake" E. Kiker, III Curtis & Theresa Gagnon Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 Dear Mark, It is not usual to become friends with your builder. That’s what I experienced with our renovation with Mark Worley. He took the time to get to know us. He listened and understood our desires. We added a 500 square foot kitchen, renovated the master bath & closet, roofed our back deck, added a sun tunnel, and added a retaining wall. Quality & detail was top notch. We could have gone on a vacation for the duration of the project and left it all in Mark’s good hands to be completed. Sincerely, Curtis & Theresa Gagnon Don and Betty Porterfield Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 Dear Mark, As you will recall this was the third time we engaged you in remodeling our home. The first was 10 years ago in replacing our tub/shower with a tiled walk in shower. The 2nd job was to convert our screened in porch to a Florida room. Since we were extremely impressed with both of those conversions it was an easy decision to make you our one and only choice to add a breakfast room to our kitchen. You responded promptly with a detailed plan, estimate and a time line. You even went the extra mile to get approval from our home owners association. During the construction you recognized that by replacing our wrought iron posts for the front porch with precast columns it would blend in much more appropriately with the new addition. All in all the project came in on budget, on time and the results were great. You have definitely earned your title "Your Favorite Builder". If we ever need any other worked done, your will be our first (and probably only) choice to work your magic. Sincerely, Don and Betty Porterfield John & Linda Hunt Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 I enjoyed the great article in Business Matters newspaper April 18th. It was very complimentary. I hope your plans all develop as proposed. We are certainly enjoying our home addition that you designed and built for us. Since Linda's mother needs more assistance these days, the "mother-in-law suite" was a godsend and very timely. It is great to be able to have her near and in such nice quarters. She dearly loves it and brags about it practically every day. You had mentioned wanting to take some "after pictures when the landscaping was completed. Linda has worked very hard to add her touch and ideas to finish the yard and the "courtyard" between the houses and it has finally turned out quite nicely. You are welcome to make pictures if you ever wish to. We will always appreciate the very fine job you did for us and compliment you on a most pleasant construction experience on time, on budget and good workmanship. Regards, Tony and Jeannie Demma Tallahassee, Florida Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, Florida 32312 We cannot thank you enough for all you did to ensure that our custom home was completed on time, within budget, and without unpleasant surprises. Because of your dedication and professionalism, our first home-building experience is one we look back on fondly as a happy and exciting time. You always made us a vital part of your team by welcoming our thoughts and suggestions, and by making accommodations to our needs. Having heard several construction horror stories from friends and relatives who used other builders, Jeannie and I feel fortunate that we selected Worley Construction, and we have recommended you to several friends and acquaintances planning to build new homes. In addition to your innate ability to anticipate and quickly resolve potential problems, thereby minimizing the stress often associated with the building process, you simply build beautiful, high-quality homes. We get frequent compliments from people who see our home, including many from neighbors who see it as they pass by every day. We are very proud of our Worley Construction home, and we know your attention to detail and insistence on quality had a lot to do with the wonderful outcome. In my view, however, what really sets Worley Construction apart, even from Tallahassee’s other elite builders, is your honesty and personal integrity. You have always been truthful with us, and you have never failed to stand behind your work, even under circumstances when you had no contractual obligation to do so. Such commitment to long-term customer satisfaction is quite rare these days. I close by again offering our sincere thanks to you for looking out for our best interests before, during, and after the building process. You are an outstanding builder, a consummate professional, and a true gentlemen. Sincerely, Alex & Diana Davenport Tallahassee, Florida 32308 Mark Worley Worley Construction, Inc. 10080 Buck Point Road Tallahassee, FL 32312 Dear Mark, We thank you again for your excellent follow-up on our house in Buckhead. We appreciate the good job that you personally did on our one year check list of small problems remaining. Your attention to detail after we moved into the house was another reason that we are glad that you were our builder. We enjoy our house, that is now a home, everyday and it is a great comfort to our family. Sincerely, Kim and Gerry Walker Tallahassee, Florida 32312 Mark Worley Worley Construction, Inc. 8323 Hunters Ridge Trail Tallahassee, Florida 32312 Dear Mark, We are writing to acknowledge the outstanding job you did building our new home. We couldn't be more pleased with the completed house or how smoothly the design/permitting/construction process progressed. Because we spent approximately two years planning to build our house, we had plenty of time to talk to other builders, visit completed and in progress projects, and gather references. We were tremendously impressed with the quality of construction and attention to detail in each of your houses, as well as, the satisfaction expressed by each of your clients. In addition, we spoke to contractors at your job sites, all of whom stated that you demanded top quality work, but were also one of the best builders to work for. As you know, this is our second experience building a house. We know that no construction project goes off without a hitch, However, it was apparent to us that your careful planning, scheduling and management of our project assured that problems were infrequent and minor. When problems did occur, you handled them quickly and professionally. Having said all this, the thing that impressed us the most during construction was your responsiveness and attention to communication. You kept us regularly informed of the progress of our house. You answered your phone calls and/or promptly returned calls you were unable to take. When necessary or at our request, you promptly made arrangements to meet us at the site. We always felt like we were your only client, even though we know you had several other projects in progress at the time. Our relationship with you did not end when you handed over the keys. You quickly scheduled contractors to address the items on the punch list and then you came by the house to make sure the work had been completed properly. In addition, you told us to call you after the interior woodwork had settled and dried, so you could have a painter come by to caulk and paint the gaps. We waited until February of this year, approximately one year after we moved in, to call. The work was scheduled and completed within a week of our call. Everyone who visits our home comments on the detail and quality of the construction and several have said that our builder must take great pride in his work, because it shows. We couldn't agree more. Please feel free to use us as a reference. We would be happy to tell any of your future clients about our experience with Worley Construction. Sincerely, Sandy and Monroe Watley Tallahassee, Florida Mark Worley Worley Construction, Inc. 8323 Hunters Ridge Trail Tallahassee, Florida 32312 My husband and I recently purchased a new home built by Mark Worley. This is the 3rd new home for us and from past experience we knew what to expect, so we thought. We were pleasantly surprised over and over again. Not only did the house have features we did not know about, but Mark came to the house and showed us how they worked. The quality and workmanship are excellent. The response time of Mark's contractors was immediate and Mark followed up right behind all of them. All of this was after we closed on the house. Mark made us feel important as a home buyer not a bother. Sincerely, Tony and Marcia Welch Tallahassee, Florida Mark Worley Worley Construction, Inc. 8323 Hunters Ridge Trail Tallahassee, Florida 32312 When we think of Mark Worley, one word comes to mind. Trust. He proved it to us time and time again throughout the building of our home last year. Mark took our ideas about what we wanted and improved upon them with beautiful, well-crafted results. He wanted to make us happy, and he did, from the quality of the materials to the details of custom design. What sets him apart from others is that he genuinely cares about the homes he builds and the families he builds for. Mark apparently learned the lesson well that there is nothing more important than customer satisfaction. We would recommend him to anyone. We have confidence that they will be refreshingly surprised that anyone still does business this way - with an insistence upon quality above all else. We can tell the difference from outside and within a Mark Worley home and the homes built by other companies. There is no comparison. Mark knows homes. Happily, Meridian Hills